Shipping Policy

At ciccoim.com, we are dedicated to ensuring your order arrives promptly and securely. We understand that receiving your items in a timely manner is important, and we strive to process and ship all orders with efficiency and care.

Shipping Costs

We offer straightforward shipping rates to make your shopping experience as clear as possible:

  • Free Shipping: Enjoy complimentary standard shipping on all orders totaling $69 USD or more.
  • Standard Shipping Fee: For orders under $69 USD, a flat rate shipping fee of $8 USD will be applied at checkout.

Processing Time

Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays) after your purchase is confirmed. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.

Estimated Delivery Time

Once your order has been processed and shipped, estimated delivery times are generally 7-15 business days for standard shipping within the United States. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as carrier delays or customs procedures.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can easily track your order status directly on our website using this number. If you have any questions about your shipment, please don't hesitate to contact us.

Shipping Address Accuracy

Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make a change to your shipping address after placing an order, please contact us immediately. While we will do our best to accommodate, changes cannot be guaranteed once an order has been processed for shipment.

Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date or receipt of the damaged item. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a suitable resolution. For more details on returns, please refer to our Return & Refund Policy.

Contact Us

For any further questions regarding our shipping policy, please reach out to our customer service team:

Email: Support@ciccoim.com

Phone: +1 5719234624

Address: 33 Linscott Road, Hingham, MA, 02043, USA